Saks Fifth Avenue

"Beautiful location. Some employees are very helpful & kind. Others act as if you’re bothering them because they’re doing their job. Would rather visit a NYC location after my last 2 experiences."
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"Not the best. I bought a few big tickets items from them over the years. I always associated Saks with good customer service but I don't think this is the situation here. I bought a very expensive jacket and a wallet this year. I had an issue with the wallet a few months later, the color was we..."
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"Wow, if you have more money than you could possibly need, then this is the shop for you! Loved the clothes but my bank balance didn't like the price tags!"
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"Horrible customer service. I purchased a pair of pants. They were marked final sale and I understand that. The pants came rolled up in a ball in a plastic bag and stained! I went to the store - refused to take them back. I called online and although they said they agreed with me that I should b..."
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"There’s a reason why you shop at Saks and it all comes down to customer service. I’ve always found everyone to be friendly at all their stores in Greenwich, whether it’s the shoe store, The Vault, or the Men’s Store. But it’s people like Danae who go the extra mile and above and beyond the..."
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"This place is a disaster when it comes to customer service. The one associate is constantly distracted and helps 2 other people while simulatneously being..."
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"I've always known about Saks Fifth Avenue, but had never actually been in one of their stores until the other day. I'm not at the income level to shop here..."
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"the worst client experience ever, the GM is ab horrible, not engaged and could careless about clients. The staff is completely unprofessional and..."
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